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Ruchit Agarwal

The RC crisis in India Explained

India’s outdated vehicle ownership transfer system leaves sellers legally exposed even after selling their cars, creating a major trust gap in the used-car market. 

Apr 3, 20265 minutes
Rajat Sharma

How we transformed our showrooms

A story of Care Crew, the power of representation, and a 12% attrition rate that proved us right.

Mar 23, 20264 minutes
Utkarsh Verma

The Hill, The Rock, and The Return On Your Efforts

When our decisions hit our momentum, what do we do? Do we remain the same, or do we evolve? When we re-strategise ourselves, we can overcome the downfalls.

Mar 19, 20262 minutes
Aman Luke

Repainting a Used Car: Does It Affect Resale Value, Safety or Performance?

Customers buy what feels right in the moment and what makes sense in the long run.

Feb 26, 20264 minutes
Vikram Chopra

On evolution

Cars24 is not in the business of cars alone. It is part of a much older human story, the desire to move forward, to build something better and to adapt thoughtfully as the world changes.

Feb 9, 20263 minutes
Vikram Chopra

Why the First 30 Days After Buying a Used Car Matter More Than the Purchase

Here’s why early ownership support frameworks deliver greater buyer confidence and long-term trust.

Feb 3, 20265 minutes
Himanshu Ratnoo

What customers misread about the car selling process

In the online used car ecosystem, trust is built through systems that protect the seller's interests, especially in areas where the process is complex or invisible.

Jan 27, 20264 minutes
Gajendra Jangid

Founder's Fog: When Decision Volume Exceeds Capacity

Founder’s Fog is technically not stress, burnout or confusion. It is the predictable result of decision volume exceeding decision-processing capacity. 

Jan 12, 20262 minutes
Mehul Agrawal

CARS24's ESOP Strategy: Trust Through Liquidity and Fair Terms

ESOPs are recognition for the real builders, not a tool to reduce cash salary. And trust isn’t built through talks. It’s built through actions.

Jan 9, 20262 minutes