How we stopped burning thirty hours a week on “what happened” and started using that time to decide the future
After 11 years of building Cars24 together, Gajendra Jangid is stepping back from his executive role. He will continue to stay involved with brand, marketing and Crashfree India.
AI has removed the need for coordination, making builders the core of every company. The organisations that embrace this early will move faster, build more and outpace everyone else.
India’s outdated vehicle ownership transfer system leaves sellers legally exposed even after selling their cars, creating a major trust gap in the used-car market.
In the coming year, we are taking our customer experience into entirely uncharted territory by transforming the Cars24 app and platform to be natively conversational and AI-first.
A story of Care Crew, the power of representation, and a 12% attrition rate that proved us right.
When our decisions hit our momentum, what do we do? Do we remain the same, or do we evolve? When we re-strategise ourselves, we can overcome the downfalls.
Success in sales isn’t just about closing deals; it’s about elevating standards. When we treat every client with respect and deliver world-class service, referrals follow naturally.
Customers buy what feels right in the moment and what makes sense in the long run.
